All orders will be processed as quickly as possible, trying, where possible, to combine as many orders as possible in a single shipment. Upon shipment, you will receive a confirmation email.
The average time of receipt is, net of delays due to difficulties in processing orders and / or delays due to express courier, between 1 and 4 working days from the time of confirmation of shipment.
Italy, San Marino and Vatican City: Free Express Shipping for all orders above 70,00€.
EU: Express Shipping 15,00€ - Free Express Shipping for all orders above 170,00€
Any additional costs due to taxes and customs are the responsibility of the receiver.
Below is the procedure to proceed with the return of a product:
Send an email to email@example.com no later than 14 days after the arrival of the order indicating the order number;
The product must be returned in its original condition (it must NOT have been used and must NOT be damaged in any way) together with all the accessories contained in the packaging;
Send the package, which must be sealed, via a secure, authorized shipping service to the following address:
BENNU @Niccolò Chiuppesi - Via Tortona 18, 20144 Milano - ITALY
The return shipment is charged to the customer.
BENNU reserves the right to refuse returns communicated or shipped late and to reject any damaged products.
Within 48 hours of receipt of the return request we will refund the cost incurred for the purchase of the product.
If you have any further questions or need to contact customer service at firstname.lastname@example.org
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